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Members of the public are being targetted with automated calls stating that the recipient has been charged for an Amazon Prime subscription. The callers use this lure as a way to gain access to the recipient’s online banking account.
How does it work?
1. The victim receives an automated call stating that they’ve been charged for an Amazon Prime subscription. They’re asked to press 1 to cancel the charge, this connects them directly to the fraudster.
2. A fraudster, posing as an Amazon customer service representative, then tells the victim that the Prime subscription was purchased fraudulently and that they need remote access to the victim’s computer in order to fix a security flaw that will prevent it from happening again.
3. The victim is asked to download an application called Team Viewer, which grants the fraudster remote access to the victim’s computer.
4. The victim is then asked to log onto their online banking account whilst the criminals are able to monitor everything via Team Viewer.
Other variants of the crime involve fraudsters stating the recipient is due a refund for an unauthorised transition on their Amazon account.
What to do ?
Always question uninvited approaches in case it’s a scam. Instead, contact the company directly using a known email or phone number.
Have the confidence to refuse unusual requests for personal or financial information.
It’s easy to feel embarrassed when faced with unexpected or complex conversations but it’s okay to stop the discussion if you do not feel in control of it.
Never instal any software or visit a website as a result of a cold call. Unsolicited requests for remote access to your computer should always raise a red flag.
For more information on scams and how to protect yourself go to https://www.friendsagainstscams.org.uk/
If you have been the victim of this type of crime call Police Scotland Tel 101 to report.
Theft of vehicles and theft from vehicle happens every day across Scotland. Take some simple steps to protect yourself from the heartache, inconvenience and financial impact these crimes can cause.
Most vehicle crime is preventable. It can take as little as 10 seconds for a thief to steal something from your car. The best way to protect your belongings is to lock your car whenever you leave it.
Other things you can do include:
Parking your car away from home
- Removing everything from the car; don't even leave a jacket where it can be seen
- Closing the sunroof along with the windows when you leave
- Not storing things in the boot; take them with you
- Storing car ownership information in your home, not your car
- Having a routine to ensure you always take the keys out of the ignition
- Taking removable stereos and sat nav equipment with you
- In addition, using secure (theft resistant) number plates can make your plates less attractive to thieves
Where you park can make a big difference to the safety of your car and your belongings. Look out for car parks approved by the police Safer Parking scheme. You can find them by looking for their distinctive 'Park Mark' signs. http://www.parkmark.co.uk/
How to keep your car safe at home
- Thieves sometimes break into houses looking for car keys. They can also use wires and hooks 'to try and drag' your keys through the letterbox.
- Keep your keys away from doors and windows, and tucked away out of sight.
- Have your vehicle's windows etched with its registration number or the last seven digits of the vehicle identification number (VIN). This can put criminals off, as it makes your car more difficult to sell. It also makes it easier for police to get your car back to you if it is stolen.
Get help when buying a used car
- If you're thinking of buying a car it's a good idea to do a little research before you buy. Some vehicles are more secure than others.
- The insurance research company Thatcham allows you to compare the security of new cars, motorcycles and trucks. It gives each vehicle a point score. That score can show you how the car you're thinking of buying compares to others on the market. https://www.thatcham.org/
- If you're buying a used car, the Driver and Vehicle Licensing Agency can also tell you what it knows about the vehicle. That information can include the make and model, the year it was built, and whether tax is owed on the vehicle. https://www.gov.uk/get-vehicle-information-from-dvla
Following a noticeable increase in Bogus Caller/Doorstep Crime incidents across the country please be alert and consider how you can protect yourself, family friends and neighbours. The old adage ' If in doubt, keep them out' is a simple but effective message. Everyone has a part to play to keep the community safe.
Here are some simple steps that may prevent those around you falling victim to criminals who target the vulnerable in our communities.
Look out for your community and report any suspicious activity immediately to Police Scotland on 101 or your local authority Trading Standards.
- Discuss the advice in this message and links below with family, friends or neighbours who are older or vulnerable.
- Be on guard if someone turns up unexpectedly.
- Keep front and back doors locked.
- Use the door viewer or nearby window when answering the door.
- Fit a door chain or bar – use it and keep it on when talking to callers at the door.
- If you’re not sure, don’t answer the door.
- Don’t feel embarrassed – genuine callers expect you to be careful.
- Only let callers in if they have an appointment and you have confirmed they are genuine.
- Always ask for identification badges of anyone you answer the door to, but don’t rely on them. Identity cards can be faked – phone the company to verify their identity.
- Some companies offer a password system. Ask your utility providers if this can be used and if you have a password with a company make sure the caller uses it.
- Never let people try to persuade you to let them into your home even if they are asking for help – they may not be genuine. If someone is persistent, ask them to call at another time and arrange for a friend or family member to be with you.
- Never agree to pay for goods or give money to strangers who arrive at your door.
- Don’t keep large amounts of money in your home.
- Remember, it’s your home. There’s no reason why anyone should ever enter your home against your wishes. Keep an eye out for strange vans in your neighbour's driveway.
- Make sure your relatives are not regularly taking large amounts of cash out of the bank.
- Make arrangements to ensure your relative’s house looks well maintained and, for example, that it is not immediately obvious that an older person lives there alone.
- Doorstep criminals will often target the same victim more than once, so be particularly alert if someone has previously been a victim.
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