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Trading Standars Warning

Following several recent complaints of rogue traders operating across the Dumfries and Galloway area, Trading Standards are once again reminding local residents not to engage with cold-callers.
We would urge all householders to be aware that even if a company has a brochure and company name on a van, this does not always mean they are a reliable trader. For any home improvement works, our advice is to always use a Trusted Trader. www.dumgal.gov.uk/trustedtrader.

Please be mindful of elderly or vulnerable friends, family and neighbours, and pass this advice on to them. If they genuinely need work doing, stay with them while a trader is there, removing any confusion as to what needs doing or has been agreed.
If you have been called in this way and require further advice, or simply want to report the matter, please contact Trading Standards via the Citizens Advice Consumer Helpline on 03454 04 05 06, or via the ‘Report It’ button the Council Website: http://bit.ly/2EcmlmR
Alternatively, you can contact Police Scotland on 101.
Remember: if in doubt, keep them out!

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