We are urging residents to be vigilant of doorstep callers offering home improvement works.
These callers will often use persuasive or aggressive tactics to get householders to agree to have work done, then charge far more than was quoted for poor quality work. They also often fail to provide a legally required cancellation notice which enables the householder to cancel the work within a statutory fourteen day cooling off period.
For any home improvement work, our advice is to always use a Trusted Trader. Using a Trusted Trader means that you can be sure the business is legitimate and operating legally. You can also view feedback given to the business by previous customers. https://crowd.in/c4AF3I
If you have been called in this way and require further advice, or simply want to report the matter, please contact Trading Standards via Advice Direct Scotland on 0808 164 6000, or via the ‘Report It’ button on the Dumfries and Galloway Council
Alternatively, you can contact us on 101.
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