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Cold Callers
1/9/2018 10:39:20 AM

***TRADING STANDARDS WARNING***

Trading Standards have received reports of doorstep and telephone callers in the local area offering home improvement services, in particular driveway work.

As always, we would advise all residents not to engage with doorstep callers. These callers will often use persuasive or aggressive tactics to get householders to agree to have work done, then charge far more than was quoted for poor quality work. They also often fail to provide a legally required cancellation notice which enables the householder to cancel the work within a 14 day cooling off period. For any home improvement works, we would always encourage you to use a Trusted Trader: www.dumgal.gov.uk/trustedtrader

If you have been called in this way and require further advice, or simply want to report the matter, please contact us via the Citizens Advice Consumer Helpline on 03454 04 05 06, or alternatively contact Police Scotland on 101.

Remember: if in doubt, keep them out!

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