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Big Scams - Computer Software Service Fraud
1/20/2019 8:13:52 PM

Big Scams - Computer Software Service Fraud
Criminals may cold call you claiming there are problems with your computer or broadband and they can help you solve them. They often use the names of well-known companies, such as Microsoft, Apple or a broadband provider to sound more legitimate before attempting to take over your computer.
Computer Software Service Fraud
The criminals will ask you to complete a number of actions on your computer, they may even be able to demonstrate an ‘error’. They may instruct you to download a ‘remote access tool’. This gives the criminal access to everything on your computer. They can access and copy your data or download malware onto your computer to monitor what you do in the future. Fraudsters can even access your online banking and transfer money out of your account.
Fraudsters stealing your info
You may also be asked to pay for this ‘assistance’ you have been given. This could be a one off payment or an ongoing direct debit over many months/years. If you do provide payment details they could be used to commit further fraud against you.
 

How to protect yourself

Take 5 to stop fraud
A genuine computer service company will never call you out of the blue regarding issues with your computer. If you receive a call like this hang up straight away.
Never allow anyone to remotely access to your computer.
If you are having issues with your computer, contact the retailer you purchased it from regarding service or repair. If you are having issues with your internet speeds, contact your service provider for advice and support.
 
Take Five to Stop Fraud
HM Revenue and Customs Alert
1/8/2019 9:46:19 AM

HM Revenue and Customs Alert

What you need to know
Action Fraud has experienced an increase in the reporting of malicious calls, voicemails, text messages or emails to members of the public purporting to be from HMRC.

The fraudsters state that as a result of their non-payment of tax or other duty, the victim is liable to prosecution or other legal proceedings such as repossession of belongings to settle the balance but can avoid this by arranging for payment to be made immediately by method such as bank transfer or by iTunes gift cards.

If the victim is hesitant or refuses to comply, the suspect makes a threat such as immediate arrest, bailiffs or in cases where the victim appears to be of overseas origin; deportation.


Often, the period for which the tax is allegedly due is distant enough to guarantee the victim will have little, if any, paperwork or ability to verify the claims. Once the money is paid the suspects sever all contact.

It is vital that the public exercise caution when receiving messages or telephone calls of this nature.

What you need to do
Always question unsolicited requests for your personal or financial information. Just because someone knows your basic details (such as your name and contact details), it doesn't mean they are genuine. Instead, contact the company directly using trusted methods such as a known email address or phone number.

Listen to your instincts. If something feels wrong then it is usually right to question it. No genuine organisation will ask you to pay taxes, bills or fees using iTunes Gift Cards, or any other type of voucher.

Don’t be rushed or pressured into making a decision. Under no circumstances would a genuine bank or some other trusted organisation force you to make a financial transaction on the spot.

Report Phishing attempts. If you receive a call, text or email of this nature and have not lost money, report this as a phishing attempt to Action Fraud.

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